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What To Expect From Our Law Firm

What To Expect From Our Law Firm

I can better serve our clients if I tell them what they can expect from their law firm and inform them of office operating procedures.   This saves the client money and the ability to obtain maximum results from our office. 

Your file is always open to you. The documents and folders which I keep are the property of the clients, held in trust for them. With reasonable advance notice, my office can make available to you copies of any document in your file. I do ask that you let us know in advance if you wish to stop by and pick up copies of papers. If you will give us a telephone call, my office will do the copying and mail the papers to you.

It is important to keep your file current.  Accurate information is essential if I need to contact you at home or at work. Please be sure to let us know if there is a change in your telephone number, place of work or home address.

Unless a flat fee is arranged for an estate planning matter, I bill on an hourly basis for the time spent on your case. Records are kept by each attorney and office support personnel for each tenth of an hour. Thus, a one-half hour interview will be listed as:  Meeting with client.

It is customary to arrange payment for the services of an attorney when the case is started. This is done by paying an initial deposit to our firm’s trust account. When I receive your deposit to the trust account, I start working on your case.  We accept do Accept most major credit cards.

Sometimes I will be very busy and unable to answer your telephone call immediately. If I am not available, I specifically ask that you talk with one of our support staff and leave a message for me as to what information you are requesting or what your question is.

Our office support personnel are the first lines of the office.  I ask that you talk with one of them to see if they can help you. While they cannot provide the legal advice that an attorney would, they can be very helpful in resolving routine inquiries that you may have.

I try to provide our clients with copies of all letters and pleadings which I prepare or receive. Feel free to ask for any document which may be involved in your case. If I take your case, I will require certain things of you. First and foremost is a list of your goals and priorities. This will help us to organize our work to attain those goals for you.

Next I may require a “diary” or notebook from you telling us what facts I need to know. This will, of course, vary with the type of case. In a custody case, for example, you should tell us at least the following:

  • Who has had primary responsibility for the child before the separation;
  • Who has had primary responsibility for the child since the separation;
  • Information that might be used against you or the other parent at trial;
  • Employment and income of the mother and father;
  • Reasons why you should have custody;
  • Reasons why the other party shouldn’t have custody; and
  • Witnesses you wish to call, including names, addresses, work and home telephone numbers, and a summary of what each should say.

I would request other kinds of information, for example, in a child support, spousal support case, or In drafting an estate plan. It is a more effective use of attorney time if you write these matters down at the earliest possible stage and go over them with us. I want to work together with our clients as a team.

No attorney can guarantee success in a particular case.  I will work to attain the goals of the client.I will do no less for each client.



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